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Who we are

We are Langcom Institute, an educational organization that offers online and in-person English classes. Our main website is https://langcom.org/, with subdomains and local versions at:

We also operate our educational platform in https://campus.langcom.org/.

You can contact us by email at [email protected] or via WhatsApp on the official numbers published on our local pages.

What personal data we collect and why

We collect the following types of personal data:

  • Contact information: name, surname, email, phone number, country and city.
  • Transactional data: Purchase history, billing, purchased products (courses), selected schedules, type of classes (group or private).
  • Technical data: IP address, browser type, time zone, cookies, and site behavior.
  • Academic data: English level, diagnostic test results, course progress (via LearnDash), interaction with classes and materials.
  • Agenda and reservation details: collected through Amelia, to schedule live classes.
  • Membership or referral data: If you enter through an affiliate (via AffiliateWP), the referral source is recorded.

We use this data to:

  • Manage your registration and participation in courses.
  • Send communications necessary for your learning (reminders, notices, tasks).
  • Improve our educational services.
  • Issue certificates and record academic progress.
  • In some cases, we may send you promotions or educational content if you have given us your explicit consent.

We do not collect sensitive data such as health, religion, or ethnicity.

Comments

When you leave comments on the site, we collect the data shown in the form, the IP address and the browser's user agent string to help detect spam.

Media

If you upload images or documents (e.g., assignments), please be aware that they may be publicly accessible if the file is not password protected.

Contact forms

Contact forms may capture your name, email, and message. We store this data for up to six months for customer service purposes. It is not used for marketing purposes unless you authorize it.

Cookies

We use our own and third-party cookies to:

  • Remember your language and currency preferences (we use TranslatePress and Aelia Currency Switcher).
  • Analyze on-site behavior (Google Analytics, Meta Pixel).
  • Improve the browsing and learning experience.

You can manage your cookie preferences from the initial banner or configure them in your browser.

Analytics

We use:

  • Google Analytics 4
  • Meta Pixel (Facebook/Instagram)
  • TikTok Pixel
  • Microsoft Clarity

These services may collect anonymous browsing information. You can disable tracking with extensions like uBlock or by configuring your browser.

Google Policy: https://policies.google.com/privacy
Meta Policy: https://www.facebook.com/privacy/policy

Who we share your data with

We share limited data with third parties to provide our services:

  • Payment platforms: PayPal, Stripe, Culqi, Yape, Plin, etc.
  • Email sending services: MailPoet, Brevo (Sendinblue).
  • Online class systems: Google Meet (link sent according to reserved time).
  • LMS Platform: Own
  • Booking platform: Own.
  • Affiliates: Own.

All of these services comply with data protection and confidentiality regulations.

How long we retain your data

  • Form entries: 6 months
  • Academic records: Indefinitely as long as you are an active student; deleted 2 years after inactivity
  • Purchase history: 10 years (accounting obligations)
  • Cookies: up to 1 year
  • Analytics data: up to 26 months

What rights you have over your data

You can request at any time:

  • Access your personal data
  • Modify or update them
  • Request its deletion
  • Withdraw your consent for communications

Send your application to [email protected] and we will respond within a maximum of 10 business days.

Where we send your data

Our servers are hosted by providers that comply with the General Data Protection Regulation (GDPR) and other international regulations, such as:

  • Cloudflare
  • SiteGround / Hostinger / Google Cloud (depending on site version)

Your data may be processed on servers located outside your country, but we ensure its protection through standard contractual clauses and data encryption.

Contact information

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: [email protected]
📍Administrative address: Av. Luzuriaga 971, Huaraz, Peru
📱WhatsApp: Published on each local page

Additional information

How we protect your data

  • Use of HTTPS throughout the site
  • Encrypted passwords
  • Automatic backups
  • Access limitations by role
  • Two-step authentication for staff
  • Anti-spam modules and security firewalls

What procedures do we have against data breaches?

  • Internal alert and review system
  • Report to affected users in case of breach
  • Impact assessment and corrective measures

Which third parties send us data

We may receive data from social media platforms (Facebook, Instagram, TikTok) if you interact with our ads or embedded forms. We also receive information from affiliate or referral platforms.

Automation and data-driven decisions

We use behavioral data to:

  • Suggest suitable courses
  • Show personalized content
  • Apply automatic discounts based on history

We do not make decisions with legal implications without human intervention.

Last updated date: February 12, 2026

Langcom Brazil | Local Educational Standards

Our curriculum is designed to meet the rigorous standards of Brazil. Certificates earned at Langcom are recognized for academic and professional use by institutions including USP, UNICAMP, UFRJ, FGV, Banco do Brasil, Itaú Unibanco, and CAPES.

Whether you are in your city or elsewhere in the region, we provide A1 Básico ao C1 Avançado training with tuition in BRL (R$).

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